The 17 000 people employed at PEP are united by a unique culture that promotes growth, dignity, respect and fun.

Distribution Process Manager

DEPARTMENT : Supply Chain – Hammarsdale DC


To coordinate and manage the optimum operational planning of the Distribution Centre in order to recommend potential action plans and to assist the Operational Management team to make critical daily key decisions.



  • Supervises the capturing and displaying of operations department’s daily productivity and quality targets
  • Based on the operational plan, determines the priorities (e.g. labour requirements) for each department per shift . 
  • Addresses critical issues that may arise and makes recommendations should the plan not be achievable.
  • Manage and coordinate picking processes and methods in accordance with the standard operating procedures and work instructions .
  • Formulate manning requirements daily and take in account peak /seasonal volume increases for special work activities linked to value-added services
  • Create management reports to help senior management make necessary operational decisions
  • Communicates daily with all DC internal departments, Central Office Control tower and central planning teams
  • Complies  with health and safety requirements to ensure the health and safety of all personnel 
  • Facilitates teamwork and motivates workforce- staff morale
  • Compile daily operational plan to balance DC capacity through all departments to address any critical issues/ bottlenecks that may arise, e.g. machinery constraints, forecast mitigation, etc
  • Supervises the capturing and displaying of operations department’s daily productivity and quality targets in order to reduce costs and increase efficiency and effectiveness
  • Communicates daily with all DC internal departments on plan as well as keep track of progress achieved throughout the day and recommend actions to Outbound Manager for implementation should the plan not be achievable.
  • Manage all queries on WMS through relevant systems, process and IT stakeholder’s teams.
  • Scheduling and Planning of product flow in the DC environment.
  • Ensure lead times are met, as well as picking and despatch standards.
  • Ensure special/urgent orders are prioritized.
  • CPU on packaging and Labour is managed according to budget.
  • Analyse trends and make recommendations to increase efficiencies in the DC.



  • Advanced Certificate in Supply Chain management /Logistics/ General Management/ Project Management – NQF level 6 equivalent
  • 2 – 3 years’ experience in middle management role, managing flow of stock within a warehousing environment
  • Demand Planning experience in the retail environment will be advantageous
  • Experience in communicating with senior leadership of the business 
  • Report writing skills are required
  • Computer Literacy: G-Suite (with Advanced Excel) will be an advantage
  • Knowledge of Health and Safety regulations will be an advantage
  • WMS ( Manhattan ) exposure will be an advantage
  • Competencies: Leadership; Coaching; Problem assessment; Excellent planning & organising skills; High regard for quality and detail; Good communication skills; Stress tolerance and Confidence and decisiveness 


CLOSING DATE:  29  September 2022


If you are interested and meet the minimum requirements, please submit your CV and covering letter

All Internal candidates please apply on Direct Hire via this URL:

All external candidates please apply on Direct Hire via this URL:

If you do not hear from us within 4 weeks of the closing date of this position, please regard your

application as being unsuccessful.

PEP strives for equal opportunity in terms of its employment equity guidelines


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