The 17 000 people employed at PEP are united by a unique culture that promotes growth, dignity, respect and fun.

QC Process Manager (C2) -(Kuils River)

DEPARTMENT: Distribution Centre


To supervise the operational performance of the quality department and coach direct reports with regards to certain technical skills


To identify, document, develop, test, support, and implement systems and processes that will support and enable business users to deliver key business objectives.



  • Supervises the achievement of the Quality department’s daily productivity and quality targets
  • Makes selection and appointment recommendations
  • Applies process – contracts performance expectations with direct reports and conduct regular performance feedback and – appraisal discussions
  • Takes corrective actions with regard to non-performance (accuracy; absenteeism; etc.)
  • Facilitates development and implementation of PDP’s of direct reports
  • Coach direct reports’ technical skills
  • Facilitates teamwork and motivated workforce – staff morale
  • Department operational people capacity planning
  • Planning – Operational workflow plans
  • Optimized quality processes and methodologies
  • Operational performance monitoring – Monitors department’s performance on a daily basis; identifies issues  and takes corrective action if required
  • Finalises orders bypassing or holding
  • Resolves operational issues
  • Liaises with stakeholders re operational distribution issues (Central Office QC; Suppliers; PMD Outsort; DC Coordinators – Receiving) 



  • Related tertiary qualification
  • At least 5 years’ experience in clothing manufacturing/garment construction
  • Retail Quality department experience
  • Background in Shoes, Hardware, Textiles (bedding) and clothing, etc. will be an advantage
  • Computer Literacy: MS Office
  • Competencies required: Delegating, Devotion to quality, Structuring, Cooperation, Providing feedback, Assertiveness, Drive, Integrity
  • Communication skills and Decision-making skills and stress tolerance
  • Proficient in English

CLOSING DATE: Tuesday, 20 October 2020

If you are interested and meet the minimum requirements, please submit your CV via 

All external candidates please apply on skills Map via this URL: 

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.PEP strives for equal opportunity in terms of its employment equity guidelines

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